Seller: LIBERNOVO HK CO., LIMITED Store Operations Manager: Zhenxu Wang Address: Ho King Commercial Centre, 2-16 Fa Yuen St, Mongkok, Kowloon, Hong Kong Email address : japan_service@libernovo.com Business days: Monday to Sunday Business hours: 9:00 AM - 6:00 PM (JST) Sales price: Set for each product, the displayed price on the website (excluding tax) Required fees other than the product price : Taxes applied to the product's sales price postage Please note that additional shipping charges for Okinawa and remote islands will be added by the system. postage: General Shipping (Mainland): Shipping is free. Shipping to Okinawa and remote islands may incur additional shipping charges. Shipping costs will be calculated and displayed at checkout For more information or a quote, please contact us at japan_service@libernovo.com Payment Methods Credit card PayPal Product delivery time Orders are usually processed within 3-5 business days. During busy periods (e.g. during Makuake campaigns), processing may take up to 7 business days. You will receive a confirmation email with tracking information once your item has shipped. Delivery times are as follows: General Shipping (Mainland): 2-3 business days after order processing Delivery to Okinawa and remote islands takes 5-7 business days after order processing (depending on delivery destination) Please see our shipping policy for details. Payment period Pay when ordering Cancellations and Returns To request a return: Please contact Customer Support at japan_service@libernovo.com to request a Return Merchandise Authorization (RMA) number or return label. Please include your order number and reason for return. Packaging: Please pack the product carefully in the original packaging and include all accessories. Please clearly mark the RMA number on the package.