What is your return policy?

If the product is not defective, you may return it within 30 days of delivery, but the return shipping costs will be split equally (50% for you and 50% for us). If the return is due to a product defect (e.g., defect, damage, malfunction), we will cover 100% of the return shipping costs. We will inspect the returned product to ensure it meets the return conditions (e.g., undamaged, in the original packaging, in like-new condition). If you would like to return or need assistance, please contact japan_service@libernovo.com with your order number and the reason for the return.